FAQs

Have questions? We've put together answers to some of the most common inquiries to help you get the information you need, quickly and easily.

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How much does a home security system cost?

The cost varies depending on the size of your property and the type of system you choose. We offer free consultations and provide clear quotes so you know exactly what you're getting.

Can I control my security system remotely?

Yes, with our smart home security systems, you can monitor your cameras and receive alerts from anywhere, using your phone, tablet, or computer.

Are your cameras weatherproof?

Yes, our CCTV cameras are designed to withstand Brisbane’s weather conditions, ensuring they remain functional year-round, whether it’s sunny or rainy.

How long does the installation take?

Installation time depends on the system's complexity, but most residential systems can be installed in a few hours. We’ll provide you with an estimated time before we begin.

Do you cover my area in Brisbane?

Yes. We work across Greater Brisbane. Tell us your suburb and we will confirm timing.

Which system suits my home best?

Small space or single room suits a split system. Whole home cooling suits ducted air conditioning. We size the unit to your layout, ceiling height, insulation & budget.

How often should commercial systems be serviced?

Most commercial air conditioning needs servicing every three to six months, depending on usage and building type. Regular checks reduce breakdowns and help systems run efficiently.

Do you work outside business hours?

Yes. We often schedule installs, upgrades and maintenance after hours or on weekends so your staff and customers aren’t disrupted.

Do I need a licensed electrician for small jobs?

Yes, even small electrical work should be done by a licensed professional to ensure safety and compliance with Queensland regulations.

How fast can you get here?

Same day for many jobs. If it is urgent, our emergency electrician is on call 24/7.

Do you handle servicing as well as installation?

Yes. We provide aircon servicing for both split systems and ducted setups. Regular cleaning and checks help your system run efficiently and last longer.

Do you work after hours?

Yes. We often install or service after hours to avoid disrupting your staff or customers.

How often should test and tag be done?

It depends on your workplace and equipment. Offices generally need test and tag every 12 months, while factories and construction sites often require it more frequently.

How long does a switchboard upgrade take?

Switchboard upgrades usually take a few hours, depending on the complexity of the work. We’ll always give you a clear timeframe before starting.

Which aircon suits my home, split system or ducted air conditioning?

Single rooms suit a split system. Whole home cooling suits ducted air conditioning. We size the system to your layout, insulation and budget.

How long does an install take?

Most split systems are completed in a few hours. Ducted systems usually take one to two days, depending on the size of the home.

What brands do you install?

We work with leading brands suited to Brisbane’s climate, including Mitsubishi Electric, Daikin, Fujitsu and Panasonic. If you have a preferred brand, we can source and install it.

Do you provide compliance certificates?

Yes. After each install, upgrade or scheduled service, we issue the relevant certificates so your business meets Australian Standards and insurance requirements.

Can you help with smart home installations?

Absolutely! We install and configure smart home devices, from lighting to thermostats and security systems, to make your home more connected and efficient.

Can I get a clear quote before work starts?

Yes. Share a few details or book a site visit. We send a written quote that shows scope, parts and labour.

What brands do you recommend?

We work with leading brands that perform well in Brisbane’s climate. If you have a preferred brand, let us know and we’ll size and install the right model for your home.

Can you handle large-scale or multi-site installs?

Yes. We design and install systems for warehouses, retail centres and multi-level offices. We also manage multi-site rollouts with staged scheduling.

Can you handle large or multi-site projects?

Yes. We’ve worked with retailers, warehouses and office managers on projects across multiple Brisbane sites. We coordinate scheduling and resources to deliver consistent results.

What if there’s an electrical emergency at my place?

We offer 24/7 emergency electrical services. If something goes wrong, we’re just a call away and ready to help, day or night.

Are you licensed and insured?

Yes. Licensed electricians & qualified aircon techs complete the work, then test, certify & clean up.

Do you offer after-hours support?

Yes. Our emergency electrician is available 24/7 across Brisbane for urgent breakdowns or faults.

Do you provide ongoing maintenance contracts?

Yes. We tailor service plans to your building, from simple filter changes to full compliance checks, testing and reporting.

What happens if something breaks down suddenly?

Our commercial electricians are on call 24/7. We’ll get to site quickly, diagnose the issue and get you back up and running with minimal downtime.

How do I know if my home’s wiring needs an upgrade?

Older homes with outdated wiring or frequent circuit trips may need an upgrade. We can assess your system and provide recommendations.

Do you work after hours for businesses?

Yes. We handle after hours installs and maintenance for commercial air conditioning and commercial electrical.